The Massachusetts Public Affairs Manager performs complex and detail-oriented work for a variety of department initiatives and operations. The position requires a creative and energetic corporate public relations/communications/marketing professional. The individual must thrive in a fast-paced environment managing multiple tasks and deadlines. The chief function is to promote a favorable image of the bank’s positive performance and accomplishments to internal and external audiences in Massachusetts through effectively leveraging bank charitable giving, philanthropic and community outreach activities as well as community media and social media. Specific Responsibilities: Develop and execute local charitable contributions activities and initiatives insuring proper administration of budgets, adherence to CFG giving guidelines and compliance with all policies and procedures. Increase visibility of the bank charitable giving initiatives by identifying and recommending unpaid community media and social media opportunities. Track and report results and metrics of initiatives and demonstrate impact. Work with Regional Director and other Public Affairs colleagues to position state president and senior leaders strategically in local business, civic and non-profit communities. Enhance executive visibility in Massachusetts through placing local leadership on nonprofit boards. Communicate community efforts effectively to internal and external audiences both verbally and in writing internally and externally, demonstrating strong interpersonal and relationship building skills. Liaise with Public Affairs Centralized Functions (Marketing, Internal Communications and Media and Social Media teams) to create and communicate consistent messaging; manage market updates to centralized events calendar as well as program ad creation. Execute some colleague engagement/volunteer programs in Massachusetts; identify local colleague volunteer opportunities to populate the volunteer portal. Manage portion of Massachusetts Public Affairs budgets including payment processing and regular monthly budget reconciliation. Adhere to corporate risk and compliance guidelines and policies to ensure favorable audit results. Represent the bank in the community, including attendance at events, program launches, ribbon-cuttings, etc. as appropriate. Provide support functionality on an on-going basis through, but not limited to, larger sponsorships and program initiatives.

Bachelor’s degree plus minimum 2-5 years of diverse corporate communications/marketing/public relations experience
Ability to creatively execute against strategy, drive and measure metrics and results
Ability to plan, implement and manage all aspects of complex projects to successful completion
Ability to work independently and as a member of a team
Transportation required and ability to access computer from remote locations required