This level is responsible for office clerical work organizing and coordinating election activities or verifying information relating to the registration and election process in the Department of Elections for each County or the State Commissioner of Elections Office. Holidays, nights and weekends are required during peak election cycles, or municipal or school elections. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Applies agency laws, rules, regulations, policies and procedures in processing and maintaining election and voter registration information. Registers state residents to vote to include verifying proof of residency and entering election and voter registration information in database. Arranges for polling locations, coordinates the appointment, training and assignment of election and registration officers and state agency staff, and mobile registration activities and schedules. Gathers and compiles information from various sources to provide voters, the public, candidates and political party representatives with informational materials about election and voter registration processes. Answers questions and provides information to the public, candidates and political party representatives regarding election laws, rules and regulations, registration requirements and campaign filing requirements. Tracks, monitors and conducts follow up to ensure effective resolution. Prepares reports and maintains records on election and voter registration activities.

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Six months experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.

Six months experience in customer service such as providing prompt, accurate, and courteous service to customers seeking information, answering requests as quickly as possible, ensuring customers are satisfied with service, and responding to complaints.

Knowledge of applying laws, rules, regulations, standards, policies and procedures.

Knowledge of using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

Knowledge of prioritizing, assigning and reviewing the work of others.

Benefits

To learn more about the comprehensive benefit package please visit our website at http://ben.omb.delaware.gov/