Plans, develops, coordinates, maintains, improves and supervises the day-to-day divisional communication operations with the purpose of improving both internal and public awareness and support for programs and services that advance the Army’s mission. Provides the capacity to enhance evangelism, strengthen community relations, provide better public information, forge stronger media relations, and in general raise the standards of communications assistance around the division. Designs, develops and presents promotional materials using multi-media formats; supports local Command staff responsible for serving as a liaison with the media with regard to the promotion of Salvation Army events, services, disaster relief, etc. Develops and maintains an effective communication plan to manage the Army’s image as well as any adverse public relations events and keeps internal and external audiences informed on Salvation Army activity during disaster and/or crises events. Supervises support staff responsible for providing technical assistance in multi-media communications including the fast growing area of web and social media communications.

Knowledge, Skills and Abilities: Knowledge of the principles and practices of Public Relations & Communications. Knowledge of general principles and practices of effective media relations. Knowledge of the international Salvation Army, its background, development and mission. Knowledge of the general principles of marketing, branding, and promotional material development. Knowledge of web design and content development as well as effective principles and practices of using the web as a vital communication channel both internal and external to the organization. Knowledge of effective principles and practices for developing training and communication programs for internal and external participants. Ability to manage other staff members (if assigned). Ability to prepare effective printed materials for educational and promotional purposes. Ability to prepare effective audio/visual materials for promotional and educational purposes. Ability to present in public the history, development and mission of the international Salvation Army. Ability to present a positive and professional image of The Salvation Army. Ability to plan, coordinate, and evaluate promotional events. Ability to administer a budget and monitor expenditures for compliance with the same. Ability to prepare and maintains technical reports in an accurate and complete manner. Ability to develop a communications plan by coordinating with multiple events, schedules, deadlines, direct mail, etc.

Education and Experience: Bachelor's degree from an accredited college or university in Public Relations, Communications, or a related field is required with a Masters Preferred, and Five years progressively responsible experience administering a variety of internal and external communications functions for a large organization, or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications: Valid State Driver’s License, CDL License a plus

Physical Requirements and Working Conditions: Ability to meet attendance requirements. Ability to read, write, and communicate well the English language. Ability to serve as a spokesperson for The Salvation Army in print, on radio, and television, and speak before large groups in person. Ability to travel to various locations in order to participate in public meetings, conferences, etc. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Work is ordinarily performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Occasional Disaster site and mission field visits where extreme conditions could be experienced. Works requires regular travel within the Division as well as the occasional need to visit other divisions or THQ.

Additional Information: All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.